
, a global provider of cloud-based business management software and services, announced the recipients of the 2025 Annual AvidCX Service Awards. Historically presented by Avid Ratings and now part of ECI, this prestigious recognition honors the top homebuilding professionals across North America who have demonstrated exceptional dedication to customer satisfaction.
Widely considered a premier award for homebuilding professionals, The AvidCX Service Awards honor employees who received exemplary customer satisfaction scores amongst the thousands of employees rated in the AvidCX survey program. Based on surveys collected through ECI鈥檚 proprietary AvidCX鈩 platform, winners scored within the top 5% of ECI鈥檚 nationwide customer satisfaction database for their respective roles. These individuals excelled in setting a high standard for client engagement and support.
The winners of this year鈥檚 Avid Service Award are selected according to customer satisfaction scores directly tied to performance on the AvidCX survey, provided they had a representative sample of at least 12 completed surveys over a 12-month period. Results were based on surveys taken by customers who closed new homes between January 2024 and December 2024.
For a list of winners and more information about the Avid Service Awards, please visit聽.