When it comes to the products we purchase for our homes and families, trust means everything. With that in mind, , the world’s largest manufacturer of wood-alternative composite decking and residential railing, and leader in high-performance, low-maintenance outdoor living products, is proud to share that it has been named “,” according to a nationwide study conducted by . This is the fifth year in a row the company has received this recognition.
“We feel extremely proud and humbled to have once again earned this prestigious honor,” said Adam Zambanini, Executive Vice President and Chief Operating Officer of Trex Company. “Trex has worked hard over the past three decades to build a legacy of trust with our customers by consistently delivering industry leading products and an unwavering commitment to service and sustainability. That makes this type of accolade especially meaningful because it goes beyond product performance and reflects how our brand and products make consumers feel – both during the purchase process and over time.”
For more than a decade, the America’s Most Trusted study has gathered and evaluated insights from consumers regarding the significance of trust on their purchasing behavior. Over the years, the study has evolved to examine trust across more than 75 product categories related to housing. This year’s rankings were determined by input from nearly 4,000 Americans surveyed by Lifestory Research over the course of a 12-month period.
For the fifth consecutive year, Trex earned the highest trust rating among the industry’s most popular decking brands. It is the only decking brand to receive top honors since the category was added to the study in 2021. This year, Trex received the best reviews and satisfaction scores among six outdoor decking brands included in the survey. It also is the only decking brand to earn a maximum five-star rating for trust compared to three stars for the next two closest competitors.
“It all comes down to confidence,” added Zambanini. “Shoppers are not only looking for quality products; they want to know that they are purchasing from companies that operate with the utmost integrity and that their investment will stand the test of time. When customers believe a brand will deliver on its promises, they’re more likely to buy and recommend it. We acknowledge the responsibility that comes with this recognition and remain committed to delivering products and service that exceed our customers’ expectations.”
