Thea Dudley
With more than 30 years of credit management experience in the Â鶹´«Ã½ industry, Thea Dudley consults with companies on a wide range of credit and financial management issues. Thea is a frequent speaker for industry organizations such as Insulation Contractors Association of America, Western States Roofing Contractors Association Expo, National Insulation Contractors Exchange, International Builders Show, International Roofing Expo, JLC live! Remodelers/JLC/Deckmasters, Guardian Building Products Trade Shows, National Assoc. Of Credit Managers and National Women in Roofing
Latest Articles
Finance
Comebacks for collection calls
Columnist Thea Dudley answers the question, "How do you respond [to collection call excuses] and keep a positive attitude?"
Finance
Clearing out credit applications
Columnist Thea Dudley answers the question, "How long do we have to keep inactive customer credit applications in our files?"
Finance
Credit confidence over convenience
Columnist Thea Dudley answers the question, "What is our recourse if we take a credit card payment by phone and then the customer disputes it with the credit card company, even though it is a valid charge?"
Finance
Overcoming fear and ego
Columnist Thea Dudley answers the question, "How do I know they are not slacking off while they are 'working from home?'"
Finance
Tracking AR Health
Columnist Thea Dudley answers the question, "What is a healthy percentage over 90 days?"
Finance
When not to waiver
Thea Dudley answers the question: I have a lien waiver question. Has anything changed in the industry, or should I stick to my decision?
Finance
Keeping up with collections
Columnist Thea Dudley explains why debt relief services aren't always the end of the story when it comes to collections.
Finance
Reining in interest rates
Â鶹´«Ã½ Columnist Thea Dudley explains why it's important to do your due diligence when determining interest rates.
Finance
Creating a well-crafted credit app
Â鶹´«Ã½ Columnist and credit expert Thea Dudley shares her two cents on streamlining the credit application process.
Managing Risk
Weighing customer credit risk
Columnist Thea Dudley details why and how to test the waters of credit lending.
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