Tough Call
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Acquiring a Money Pit
You made a handshake agreement to buy the lumberyard where you got your start, before discovering problems that will cost a small fortune to fix.
Tough Call
A contract is a contract. Or is it?
Your longtime outside salesperson is going to retire before the end of the year, but doesn't agree that their original contract is fair. What would you do?
Tough Call
Tariff Roulette
To be supplier of choice for a new housing development requires guaranteed lumber pricing. What would you do?
Tough Call
#Factcheck
A local company is using your social media channels to take credit for creating a community service program you’d launched years earlier.
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Shattered Trust
A truckload of mistakes from your window/door vendor has seriously delayed several high-end homes and infuriated your affected builder's customers.
Tough Call
The Master Demotivator
After a year of showing mostly solid results, the owner of the company downplayed your accomplishments. Now what?
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Tough Call
The Sinking Flagship
As an outsider brought in to troubleshoot, you’ve discovered that the family-owned company’s flagship yard is suffering from clueless management by a family member.
Tough Call
(Un)friendly Fire
A colleague at your lumberyard seems determined to cause problems for you and customers, and to add another challenge, he’s also the owner’s son.
Tough Call
How would you handle this social media mess?
Your company’s reputation is under attack online because of a misleading video clip of a team member wearing a logoed work shirt in a bad situation. What would you do?
Tough Call
Tough Call: Recruiting While Retaining
After running lean due to fears of an impending recession, your team is burned out and your recruiting efforts are going nowhere.
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