Tough Call
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Tough Call
How would you handle this social media mess?
Your company’s reputation is under attack online because of a misleading video clip of a team member wearing a logoed work shirt in a bad situation. What would you do?
Tough Call
Tough Call: Recruiting While Retaining
After running lean due to fears of an impending recession, your team is burned out and your recruiting efforts are going nowhere.
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Tough Call: Old and in the way?
Anonymous messages from members of your team say that your age is holding the company back, and that it’s time for you to go.
Tough Call
Tough Call: Dealing with poachers
A large competitor known for poaching talent from existing yards is coming to your market and wooing your key people.
Tough Call
Tough Call: Managing an Underperformer
A young man who did a great job for your company part-time during high school is underperforming as a full-time employee.
Tough Call
Tough Call: The arrogant young sales star
The last thing you want is to lose good people over a personality conflict with a new hire, especially when that new hire is winning back long-lost clients. What would you do?
Tough Call
Tough Call: Discontinued decking and the aspiring DIYer
A well-connected customer—but inexperienced deck builder—worked through your entire stock of a discontinued decking product, and their project is only 95% complete. What would you do?
Tough Call
Tough Call: Trust, but verify
In this month's Tough Call, you take a risk on a direct mail campaign, but it doesn't quite pan out as you'd hoped. What would you do?
Tough Call
Tough Call: The Next Big Thing?
A manufacturer you’ve worked with for years is getting ready to launch a new product that you believe could be a game-changer. You could get in on the ground floor, but there’s a catch.
Tough Call
Tough Call: Qualified but unpredictable
You have the chance to hire an old colleague who is well-qualified for the job but was prone to outbursts. What do you do?
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